Medical Receivables

JNR was established in 1970 and we are a local, independently owned, licensed, bonded and insured full service collection agency. We serve the healthcare industry regionally, and we employ knowledgeable collection experts with diverse healthcare backgrounds. Our experienced collection staff has an average tenure of 8+ years. JNR’s team of experts pursues 100% recovery in a professional and ethical manner.   We strive to communicate effectively, and act as an extension of your patient account department.

HEALTHCARE EXPERTISE

JNR’s goal is to provide our clients with the most advanced collection programs in the accounts receivable management industry. We can customize our services, systems and solutions to meet each client’s requirements.

We are committed to excellence in every aspect of our business model. This commitment means our clients will experience the personal service, the attention to detail and the professionalism that has become a JNR trademark. There are no simple solutions for liquidating accounts, but one secret to our success is our people.  We assign a “specialty-area team” to address your specific needs. Each client is unique, and our specialists complement your patient account department by providing timely communication and enhancing the total collection effort. 

Three important topics in the medical industry are revenue cycle management, regulatory compliance and patient relations. Our approach is results driven, but always focused on compliance and the patient experience. By partnering with JNR, you can increase collections revenue without damaging your patient relationships. The right collection agency can play an integral role in managing your accounts receivables. JNR would like the opportunity to improve your cash flow, increase patient satisfaction and improve your bottom line.

What makes JNR valuable to our Clients:

• Knowledgeable and tenured multi-lingual collectors staffed at optimal times assuring “best contact” on your accounts.
• Pre-Collection Letter(s) offer you an opportunity to use the power of a THIRD PARTY collection agency without assigning your accounts on a percentage basis.
• Collectors proficient in Third Party Insurance, Workers Compensation and Guarantor Claims.
• JNR accepts credit cards, payment plans, online payments and checks by phone.
• JNR has automated systems that accept payments 24 hours a day, 365 days a year.
• Clients have 24/7 online access to view and audit their accounts.
• Sales and Service Department are available to handle requests in a timely manner.
• Customized reporting to meet your specifications and requirements.
• Collection systems and handling procedures tailored specifically to meet client’s needs.
• JNR is PCI Compliant.
• JNR is an active member and sponsor of MMGMA.
• References upon Request